When customer comes to PSS with a deadlock issue, most of the times we end up with no data - as they dont enable 1204 or 1222. PSS have to request the customer to enable these trace flags and wait for the issue to occur to get the deadlock information. Also, the customers are not ready to keep the trace flag on, as it will load a lots of info to SQL Error logs. We end up losing time and the customer has to wait for the issue to occur.
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